Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to email@domain.com

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (The file is in zip format)

2/ Extract the file you've just downloaded (Don't forget this step).

3/ Find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

- If you would like to use Ella RTL version. Please find this file: ella-x.x.x-sections-ready-rtl.zip in the folder Ella Sections Ready x.x.x RTL, then you just need to upload ella-x.x.x-sections-ready-rtl.zip file to your Shopify store

- If you want to install child theme, please go to the corresponding theme folder

To save your time and reach our support quickly, please follow below steps:

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

Please make sure that you follow below steps:

1/ Download the package from themeforest.net (The file is in zip format)

2/ Extract the file you've just downloaded (Don't forget this step).

3/ Find this file: ella-x.x.x-sections-ready.zip in the folder Ella Sections Ready x.x.x, then you just need to upload ella-x.x.x-sections-ready.zip file to your Shopify store.

- If you would like to use Ella RTL version. Please find this file: ella-x.x.x-sections-ready-rtl.zip in the folder Ella Sections Ready x.x.x RTL, then you just need to upload ella-x.x.x-sections-ready-rtl.zip file to your Shopify store

- If you want to install child theme, please go to the corresponding theme folder

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes Theme source, Photoshop design files and manual guide.
What's new on Tantaly
Cecilia with Tantabutt is coming!
Tantaly's third Tantabutt doll - the highly anticipated Cecilia with Tantabutt is here! The upgraded Tantabutt allows you to experience roller coaster-like excitement, as Cecilia's buttocks bounce and sway with your movements, making it irresistible to possess her over and over again.
Tantaremoval - a revolutionary innovation in Sex Doll Torso!
Offering users a variety of sexual experiences while providing a new option for cleaning, maintaining, and drying sex doll torsos.
Tantaly at the Berlin Venus Adult Expo
Berlin, October 26th to October 28th, 2023 - Venus Berlin, as the world's leading adult entertainment and lifestyle trade fair,attracts 250 exhibitors from 40 countries to network. At this show, Tantaly is proud to join the ranks, showcasing innovative adult entertainment products to indulge in adult entertainment and provide attendees with an unparalleled experience.
Daisy- the 41.5LB farmer girl is coming!
Daisy, the 41.5LB Farm Girl, has a sexy peach butt made with Tantabutt, a perfect blend of lifelike realism and irresistible softness.Daisy is ready and waiting to help you hold a piece of paradise right in your hands!
Donna- the 28.6LB popular magazine model is coming!
Donna, a charming, 28.6LB long-legged popular magazine model in the 1990s. Her large soft breasts, supple waist, flat stomach, perky ass, and slender legs.Along with adorable and harmonious contours come together to create the sexy bombshell you've always dreamed of having sex with. Let her lie on your bed, and become exclusive to you as your essence and hers become one.
Tantaly mascot figures is coming!
The prototype of Tantaly's brand mascot figures is an astronaut named Tan, who comes from the future and embodies a spirit of adventure, daring to seek better experiences. We believe that sexual pleasure is an inherent right for everyone, and should not be restricted by societal labels or biases. We encourage self-acceptance, allowing individuals to freely pursue their own sexual pleasure without feeling ashamed or guilty. Let Tan accompany you,you deserve better!
Tantaly Sex Doll Magazine is coming!
Experience ecstasy like never before with Tantaly. Tantaly takes you on an unforgettable journey where every touch and curve brings wonder. Every encounter inspires exploration and desire. Tantaly is proud to launch the new version of Sex Doll Magazine. Whether you want to know about product cleaning and maintenance, or get inspiration for dressing up your doll, you can find the answer in this magazine.
Tantaly 2nd Generation Privacy Package
Tantaly is dedicated to safeguarding customer privacy while providing innovative solutions for doll transportation. We improved packaging based on customer input, adding a black PVC bag. This enhances privacy and makes doll transportation effortless.
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